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HOUSEHOLD GOODS BILL OF LADING / FREIGHT BILL & PROPOSAL

KENMOVER HOUSEHOLD GOODS BILL OF LADING / FREIGHT BILL & PROPOSAL

for Non-Binding Estimate of Minimum Labor Hours

Email admin@kenmover.com should any question arise while your move is in progress, call KenMover at any time. KenMover is always here to help and KenMover will look forward to give you “The Best Moving Experience.”
COUNTERPART, ELECTRONIC SIGNATURES
The Bill of Lading and the Delivery Receipt and itemization of Charges to the executed upon receipt of the household goods which are the subject of such Bill of Lading may be executed in counterparts and delivery by facsimile or PDF (or other electronic transmission). Each of which shall be legal and binding and the same instrument and shall have the same force and effect as if a paper original of such documents had been delivered and had been signed using a handwritten signature. If such documents have been executed by electronic signature, the parties executing such documents are consenting that a signature by fax, email or other electronic means shall constitute an Electronic Signature to an Electronic Transactions Act, to the extent applicable, or under other applicable law with respect to the transaction provided for in such documents.

IF YOU CHOOSE TO USE THE HOURLY RATE: KEN MOVER MUST CONFIRM THE INFORMATION BEFORE YOU COMPLETE THE CONTRACT.

HOURLY RATE SECTION

RATES AND SERVICES

Based on Usage

$1 Per MI / 10%

This proposal is for listed items and services only. Additional items and services may result in additional costs. “I acknowledge this proposal is complete without the number of hours necessary to perform the transportation and related services as it is based on an hourly rate.
I understand and agree to the terms and rates described above.

IMPORTANT NOTICES

1. THIS CONTRACT IS SUBJECT TO A GUARANTEED NOT – TO – EXCEED, ESTIMATE IN NO WAY WILL THIS ESTIMATE EXCEED $20000.
2. THIS IS A CONTRACT FOR MOVING SERVICES AND IS SUBJECT TO THE TERMS AND CONDITIONS ON THE FRONT AND BACK OF THIS DOCUMENT AND ANY ADDENDUM(S). THIS DOCUMENT AND ANY ADDENDUM(S) ARE ALSO SUBJECT TO THE TERMS AND CONDITIONS OF THE KENMOVER FILED TARIFF, INCORPORATED HEREIN REFERENCE, EXCEPT TO THE EXTENT INCONSISTENT HEREIN.
3. A HOUSEHOLD GOODS KENMOVER LIABILITY FOR LOSS OR DAMAGE TO ANYSHIPMENT IS SIXTY CENTS ($0.60) PER POUND PER ARTICLE. UNLESS THE KENMOVER AND SHIPPER AGREE IN WRITING, TO A GREATER LEVEL OF LIABILITY. THIS IS NOT INSURANCE.
4. SHIPPER SHALL BE REQUIRED TO PAY ALL CHARGES PRIOR TO UNLOADING INCASH OR BY CREDIT OR DEBIT, EXCEPT AS MAYBE OTHERWISE AGREED IN WRITING BETWEEN KENMOVER AND SHIPPER.
5. CHARGES PROPOSED ARE BASED ON HOURLY RATE PLUS ANY ADDITIONAL CHARGES AS LISTED IN THE SUMMARY OF LABOR RATES. SHIPPER ACKNOWLEDGES THAT PROPOSAL IS COMPLETE WITHOUT THE NUMBER OF HOURS AND REQUESTED ADDITIONAL SERVICES. SHIPPER’S ACKNOWLEDGMENT OF ITEMS 1-5 ABOVE

YOUR RIGHTS & RESPONSIBILITIES

MEDIATION
If you are not satisfied with your settlement offer or you claim it is denied you can contact TxDMV for mediation. A mediation request must be received at TxDMV within 30 days after the mover has responded to your claim with an unsatisfactory offer or denial of your claim, or if you do not receive a response from the mover after 90 days from the original claim. Mediation is conducted by a neutral third party and coordinated by TxDMV at no cost to the shipper. Ideally mediation will be held by telephone. By written submissions or in person at the TxDMV in Austin,Texas. If mediation is unsuccessful, you may pursue the claim in a court of law at your expense.
COMPLAINTS
If you have a complaint against a mover or moving company, in Texas, you can file a complaint with the TxDMV by:
Going online at www.TxDMV.gov
Calling us at 1(888) 368 - 4689
Emailing us at truckstop@TxDMV.gov
INTERSTATE MOVES
Movers who transport shipments across state lines are regulated by federal motor carrier safety administration (FMCSA). For more information on interstate moving companies or to file a complaint regarding an interstate move, visit:
www.protectyourmove.gov or contact: federal motor carrier safety administration, www.fmcsa.dot.gov; 1(800)832 – 5660.
Need more help?
Go to www.TxDMV.gov.

CHOOSING A LICENSE MOVER

CHOOSING A LICENSED MOVER
All household goods motor carriers (movers) within Texas are required to have an active certificate of motor carrier registration and abide by the motor carrier rules and regulations under chapter 218 of title 43, Texas Administrative code. This includes major van lines, as well as local movers with trucks and trailers. If you are planning to hire a mover/moving company in Texas, we want you to be aware of rights and responsibilities when choosing a mover. Find more information at www.TxDMV.gov
CHOOSING YOUR MOVER
There are so many movers/moving companies out there, so choose your mover carefully shop around to find the best prices and services. TxDMV does not regulate the fees charged by movers and as a state agency. We will not recommend specific moving companies. However, we do provide a searchable database on our website (www.TxDMV.gov) that you can access to verify your mover is properly registered. By contacting the department enforcement division at 1(888)368-4689, you can obtain information regarding your mover’s complaint history. You can also contact the better business bureau (www.bbb.org) for additional information regarding your mover.
PROPOSAL FOR MOVING SERVICES
Once you have selected your mover, make sure you get everything in writing. Movers are required to provide you with a written proposal prior to loading your items. The proposal may be either a binding proposal (state the exact price of the move), and must be signed by both you and the mover.
For movers to give you an accurate estimate, you must be clear about the items you want moved and advise them of any special conditions, such as stairs, long carries or elevators that are involved in the move. The proposal should also indicate when payment is due, and what sort of payment is accepted such as personal checks or credit cards.
MOVING SERVICES CONTRACT
Your mover is also required to provide you with a moving services contract prior to loading your items. The agreement of the written proposal provided by your mover also becomes a part of your contract and can actually become a part of one combined document. The contract should contain all the information about your move including your name, the mover’s name, the origin and destination points and the amount of the mover’s limitation of liability for loss or damage of your property.
Be sure all agreements between you and your mover are written into the moving services contract. Do not rely on any verbal agreements. READ ALL DOCUMENTS CAREFULLY BEFORE SIGNING YOUR NAME.
Mover’s liability
All licensed movers have standard liability of SIXTY CENTS ($0.60) per pound per article. For example, if a 50 pound television is damaged as a result of a move. The mover is only required to reimburse you $30(50 lbs. X 0.60 = $30). Some movers will assume a higher level of liability. However, it must be agreed upon by both parties and additional fees may be assessed by the mover. Keep in mind that the mover’s limits are not the same as insurance. You, as the shipper, can obtain additional insurance to protect your items.
INSURANCE
Some movers may offer to sell you transit insurance, which helps cover loss or damage to your goods, or you can purchase this kind of policy from a separate insurance company. Your mover is required to provide you with a copy of the policy and any other appropriate evidence of insurance purchased. Transit insurance is not regulated by TxDMV or the Texas department of insurance (TDI). So be sure to carefully read the policy to fully understand your coverage and any deductibles.
INVENTORY OF GOODS BEING MOVED
Some movers may offer to prepare a descriptive inventory of your items for an additional cost. If an inventory is prepared, it should list all items to be moved and their condition. It should also be signed by both you and the mover prior to and after the move. As with any shipping document, you should review it for accuracy before signing.
Important: inventories are also used during the claims process; inspect you shipment carefully make sure all items are accounted for. If there is obvious loss or damage, note this at the inventory at the time of delivery.
PICK UP AND DELIVERY NOTE
Advice your mover of all deadlines that you might have with regards to pick up and delivery times. Note this deadlines either on your written proposal or moving services contract. If you are not available at the agreed upon times, contact your mover immediately. If you after the pickup and/or delivery dates or times you may be charged additional fees.
DELIVERY
Your mover must provide you with a completed copy of the moving services contract signed by both you and the mover upon delivery of the shipment. Check the condition of your property and make any notations on the contract document before signing.
PAYING THE MOVER/ MOVING COMPANY
Remember that the last amended contract or written proposal list the total price that you will be required to pay at time of the delivery. You should be prepared to pay the maximum amount shown on the written proposal provided by the mover.
IN CASE OF A PROBLEM
Claims
If you have any disputes about charges, or loss or damage to your goods, you need to file written claim with the mover within 90 days of the delivery date and must include enough information for the mover to investigate your claim along with any specific monetary amounts requested or other solutions you are seeking. Your seeker has 20 days to respond acknowledging your claim and has 90 days to pay, deny or make a settlement offer. If your claim involves damaged goods, you should preserve the containers and the damaged goods.
The mover has the right to inspect any containers or damaged goods within 30 days of receiving your claim.
Important: if your mover does not receive the claim within 90 days of delivery, your claim can be denied.
SHIPPER’S ACKNOWLEDGMENT OF THE ABOVE RIGHTS & RESPONSIBILITIES:

ATTENTION SHIPPER

I, DO NOT REQUEST THAT KENMOVER CONDUCT AN INVENTORY OF THE ITEMS TO BE MOVED.
I UNDERSTAND THIS OPTIONS AT NO ADDITIONAL COST. I ACCEPT RESPONSIBILITY FOR ANY MISSING ITEMS NOT DOCUMENTED PRIOR TO LOADING. IF THERE IS NO PROVEN NEGLIGENCE ON THE PART OF KENMOVER THIS MAY RESULT IN A DENIAL OF CLAIM.
I, DO REQUEST THAT KENMOVER CONDUCTED AN INVENTORY OF ALL ITEMS TO B,E MOVED. I UNDERSTAND THAT THIS WILL RESULT IN ADDITIONAL TIME AND CHARGES. THIS IS FOR THE PROTECTION OF THE SHIPPER AND KENMOVER.
VALUATION NOTICE
VALUATION NOTICE; THE CUSTOMERS RELEASED VALUE AT NO ADDITIONAL COST IS THE STANDARD SIXTY CENTS ($0.60) PER POUND PER ARTICLE VALUATION THIS IS NOT INSURANCE THIS IS THE MAXIMAL LIABILITY KENMOVER WILL OCCUR
3RD PARTY INSURANCE KENMOVER IS NOT AWARE OF ANY ADDITIONAL 3RD PARTY INSURANCE COVERAGE THE CUSTOMER HAS PURCHASED ANY SUCH INSURANCE AND ADDITIONAL COVERAGE IS BETWEEN SHIPPER AND INSURER UNDER A SEPARATE AGREEMENT.
SHIPPER MUST MAKE KENMOVER AWARE IF THEY HAVE PURCHASED 3RD PARTY INSURANCE.

TERMS & CONDITIONS

1. RATES: PLEASE NOTE THE HOURLY RATE STATED ON KENMOVER CONTRACT .THIS HOURLY RATE STARTS WHEN KENMOVER ARRIVE AT YOUR STARTING LOCATION AND ENDS WHEN KENMOVER FINISH AT THE FINAL DESTINATION (INCLUDING THE DRIVE TIME BETWEEN ANY AND ALL DROP OFFS OR EXTRA PICKUPS). PLEASE NOTE THAT THE QUOTE YOU WERE GIVEN ONLINE/PHONE WAS FOR AN HOURLY CHARGES AS PREVIOUSLY REFERENCED AND WILL BE ADJUSTED BASED ON THE ACTUAL TIME. OVERTIME: THE HOURLY RATE, AFTER 8 HOURS, WILL BE BASED ON TIME AND HALF INCLUDING TRAVEL, NOT APPLICABLE ON INTERSTATE MOVE.

3. TRAVEL: AN ADDITIONAL HOUR OR MORE OF TRAVEL TIME WILL BE ADDED TO LOCAL MOVES ABOVE 20 MILES FROM ORIGINAL DESTINATION. LOCAL TRAVEL TIME IS ADJUSTED TO COVER PRE-MOVE AND POST-MOVE TRAVEL.THIS INCLUDES TIME TO ARRIVE AT KENMOVER STARTING LOCATION AND TIME TO RETURN TO KENMOVER HOME BUSINESS BASE UPON COMPLETION OF THE MOVE ON SHORT HAUL MOVES, TIME WILL BE BASED ON ROUND TRIP TRAVEL TO AND FROM KENMOVER BASE./p>

4. ITEMS LEFT BEHIND: KENMOVER CANNOT BE HELD RESPONSIBLE FOR ITEMS LEFT AT RESIDENCE AFTER LOADING. IT IS YOUR RESPONSIBILITY TO MAKE SURE NOTHING IS LEFT BEHIND PLEASE MAKE SURE YOU CHECK CLOSETS, CABINETS, DRAWERS, ATTICS, NEIGHBORS’ RESIDENCE, BASEMENT, AND OUTSIDE AREAS PRIOR TO DEPARTURE.

5. HIGH VALUE ITEMS: KENMOVER MAY, WITHOUT DISCRIMINATION BETWEEN SHIPPER, REFUSE TO ACCEPT FOR TRANSPORTATION BANK BILLS, COIN (INCLUDING CHANGE JARS OR JUGS) OR CURRENCY, DEEDS, NOTES, DRAFTS, OR VALUABLE PAPERS OF ANY KIND, JEWELRY, POSTAGE REVENUE STAMPS, STAMP COLLECTIONS, PRECIOUS STONES OR ARTICLES OF PARTICULAR INHERENT OR EXTRAORDINARY VALUE, PRECIOUS METALS OR ARTICLES MANUFACTURED TO THERE FROM. THEREFORE, IN ORDER FOR KENMOVER TO ASSUME RESPONSIBILITY, THESE ITEMS MUST BE RENDERED TO KENMOVER AND IDENTIFIED PRIOR TO LOADING. A RECEIPT WILL BE GIVING TO YOU VIA EMAIL.

6. NON-TRANSPORTABLE ITEMS: KENMOVER ADVISES YOU, THE SHIPPER, THAT KENMOVER WILL NOT TRANSPORT ANY CASH, JEWELRY, ALCOHOL / LIQUOR, FIREARMS, AMMUNITION, ANYTHING FLAMMABLE AND OR COMBUSTIBLE, OR ANYTHING ELSE LISTED WITHIN THESE TERMS TO AVOID DAMAGE TO YOUR PROPERTY.

7. GOODS AND PROPERTY DAMAGE: ANY HOUSEHOLD GOODS DAMAGE OR PROPERTY DAMAGE THAT SHIPPER IS AWARE OF AT ORIGIN, DESTINATION OR ADDITIONAL STOPS SHOULD BE NOTED AT TIME OF LOADING OR PRIOR TO SIGNING DEVILRY RECEIPT.

8. APPLIANCES, ELECTRONICS, & FIXTURES: KENMOVER, advises you the shipper to disconnect and reconnect any and all of your appliances fixtures and or electronic. KenMover is not aware, nor will it warrant the mechanical operating condition of these items. To protect your belongings and property, KenMover requires you to disconnect, and reconnect and reconnect all appliances & electronics. In the event you request KenMover to assist with any disconnection, connection, or re-connection, you hereby assume any and all liability as related to such without limitations and including any ancillary potential damages. SHIPPER FURTHER RELEASES KENMOVER AND ALL ITS PERSONAL/AFFILIATES, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, (INCLUDING LOSS OF PROFITS OR BUSINESS) AND OR PUNITIVE, FORESEEABLE OR UNFORESEEABLE.

ATTENTION SHIPPER

9. PACKING: KENMOVER ALSO REQUIRES ALL GLASS, LAMPS, ANYTHING FRAGILE OR BREAKABLE, ETC TO BE PACKED PRIOR TO BEING LOADED, KENMOVER CAN PROVIDE PACKING SERVICE FOR ANY ITEMS REQUIRED AT AN ADDITIONAL COST OF LABOR AND MATERIALS THIS REQUIRED TO LOADING.

10. LABOR SERVICES ONLY AND 3RD PARTY STORAGE: IN THE EVENT KENMOVER LOAD OR DELIVER YOUR GOODS INTO ANY 3RD PARTY TYPE STORAGE UNIT, MOBILE TYPE STORAGE CONTAINER OR ANY FOREIGN VEHICLE OR RENT TRUCK ( NOT UNDER KENMOVER FULL CONTROL), THE KENMOVER LIABILITY WILL END AS SOON AS THE GOODS ARE LOADED OR DELIVERED INTO THAT PUBLIC SPACE OR VEHICLE ANY DAMAGES CAUSED BY KENMOVER MUST BE DISCLOSED TO KENMOVER BY SHIPPER AT THAT TIME IN WRITING. KEMOVER LIABILITY DOES NOT INCLUDE ANY PREEXISTING DAMAGE THAT OCCURRED DURING FOREIGN TRANSIT OR PREVIOUS HANDLING .IN ALL SITUATIONS DISCUSSED KENMOVER LIABILITY FOR ANY PIECE OF FURNITURE, PACKED BOX, ELECTRONICS OR ANY HOUSEHOLD APPLIANCES IS SIXTY CENTS ($0.60) PER POUND, PER ARTICLE. KENMOVER CANNOT OFFER ADDITIONAL VALUATION OR ADDITIONAL 3RD PARTY INSURANCE FOR ANY OF THE SITUATIONS LISTED IN THIS PARAGRAPH.

11. FUEL SURCHARGE: KENMOVER CHARGES A 10.00% FUEL SURCHARGE ON OUR SERVICES. THE SURCHARGE APPLIES TO THE FINAL COST OF ALL SERVICES INCLUDING BUT NOT LIMITED TO PACKING MATERIALS, LABOR AND SPECIAL HANDLING FEES.

LIMITATIONS TO LIABILITY

Section 1 – General Provisions:
For the purposes of this subsection, the following terms will mean:
Household goods carrier – the motor carrier/mover contracted to transport a shipment of household goods.
Shipper – the owner of the household goods shipment or his/her representative.
Changes to the moving service contract are not valid unless agreed to in writing by the household goods carrier and the shipper.
Household goods carriers will transport shipments with reasonable dispatch. Reasonable dispatch requires the transportation of a shipment within the agreed period of time shown on the moving services contract, except when circumstances beyond the carriers control, force majeure, prevent or delay transportation.
Moving services contracts must comply with all other applicable laws of the state of Texas.
Section 2 – Cargo Liability Provisions:
The household goods carrier is liable for any loss or damage to the shipment, except as listed in sub-paragraphs (2) and (3) of this paragraph.
The household goods carrier is not responsible for loss, damage, or delay due to acts of god, acts of civil authorities, defects in the shipment, a riot, a strike, or an act or default of the shipper.
Household goods carriers is not liable for loss or damage caused by transportation of cash, jewelry, firearms, animals, produce, high value items, family heirlooms, and flammable object unless the shipper notifies the carrier, in writing, of the nature of the goods and the carrier agrees, in writing, to the transportation of these goods prior to loading.
Section 3 – Claims Provisions:
A written claim must be filed by the shipper within 90 days of delivery of the shipment to the final destination. In case of failure to make delivery, then a written claim must be filed by the shipper within 90 days after a reasonable time for delivery has elapsed.
A household goods carrier is not liable for any claim that is not filed within 90 days of delivery of the shipment to the final destination. A household goods carrier is not liable for any claim that is not filed within 90 days after a reasonable time for delivery has elapsed for shipments that were not delivered.
Section 4 – Payment Provisions:
The shipper must pay the freight charges upon delivery unless shipper and household goods carrier agree otherwise.
Section 5 – Provisions for Shipments Not Delivered:
A household goods carrier may place a shipment of household goods into storage if the shipper is not available for delivery of the goods as scheduled.
The cost of such storage is the responsibility of the shipper of the household goods.
A shipment of household goods placed in storage is subject to liens for storage, freight, and other lawful charges.
A household goods carrier must issue written notice of the storage of the household goods to the shipper at each address shown on the moving services contract within three days of placing the goods in storage.
If the shipper refuses to accept or does not claim the household goods within 15 days of the written notice of storage, the household goods carrier may begin the process of selling the goods at public sale, as prescribed in Transportation Code, Chapter 6.
A household goods carrier must give written notice of the public sale to the shipper at each address shown on the moving services contract.
The moving services contract does not prohibit the sale of the goods under any lawful manner if the method set out in the contract cannot be reasonably accomplished.
KENMOVER
P.O.BOX 151442,
Arlington TX , 26015-7442

ARBITRATION

SUBJECT TO YOUR RIGHT TO REQUEST MEDIATION BY THE TXDMV OF ANY CLAIM YOU MAY HAVE AS INDICATED ABOVE, IF SUCH MEDIATION IS UNSUCCESSFUL, SUCH CLAIM OR DISPUTE BETWEEN YOU AND KENMOVER (‘’DISPUTE’’) IN TEXAS INTRASTATE COMMERCE, WHETHER UNDER FEDERAL STATE, OR LOCAL LAW, INCLUDING ANY VIOLATION OF ANY APPLICABLE LAW OR REGULATION, SHALL BE RESOLVED BY MANDATORY ARBITRATION IN DALLAS COUNTY, TEXAS IN ACCORDANCE WITH THE THEN EFFECTIVE ADMINISTRATIVE RULES FOR ARBITRATION OF THE TRANSPORTATION ADR COUNCIL (P.O BOX 15122, LENEXA, KANSAS 66285-5122;913-895-4615)AND THE FEDERAL ARBITRATION ACT IS DETERMINED BY THE ARBITRATOR(S) NOT TO BE APPLICABLE TO ANY DISPUTE, THEN SUCH DISPUTE SHALL BE RESOLVED BY ARBITRATION IN DALLAS COUNTRY, TEXAS IN ACCORDANCE WITH THE THEN EFFECTIVE ADMINISTRATIVE RULES FOR ARBITRATION OF ARBITRATION OF THE TRANSPORTATION ADR COUNCIL AND THE TEXAS GENERAL ARBITRATION ACT (TEXAS CIVIL PRACTICE & REMEDIES COE SECTIONS 171.001, ET SEQ.) YOU AGREE THAT YOU ARE REQUIRED TO RESOLVE ANY DISPUTE YOU HAVE WITH KENMOVER ON AN INDIVIDUAL BASIS PURSUANT TO ARBITRATION AS PROVIDED IN THIS PARAGRAPH. THIS MEANS YOU MAY NOT BRING ANY CLASS, COLLECTIVE , OR REPRESENT ACTION AGAINST KENMOVER, AND YOU MAY NOT PARTICIPATE IN OR RECOVER ANY DAMAGES UNDER ANY FUTURE CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION BROUGHT AGAINST KENMOVER BY A THIRD PARTY.
YOU AGREE THAT YOU ARE REQUIRED TO RESOLVE ANY DISPUTE YOU HAVE WITH KENMOVER ON AN INDIVIDUAL BASIS PURSUANT TO ARBITRATION AS PROVIDED IN THIS PARAGRAPH. THIS MEANS YOU MAY NOT BRING ANY FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST KENMOVER AND YOU MAY NOT PARTICIPATE IN OR RECOVER ANY DAMAGE UNDER ANY FUTURE CLASS. COLLECTIVE CONSOLIDATED. OR REPRESENTATIVE ACTION BROUGHT AGAINST KENMOVER BY A THIRD PARTY THE ONLY CIRCUMSTANCES IN WHICH YOU AND THE KENMOVER MAY JUDICIAL PROCEEDING ARISING OUT OF THE TRANSPORTATION OF YOUR GOODS IN TEXAS INTRASTATE COMMERCE ARE TO (1) ENFORCE YOUR RESPECTIVE RIGHT TO ARBITRATE AS PROVIDED FOR IN THIS PARAGRAPH , AND /OR (11) OBTAIN INJUNCTIVE RELIEF IN CONNECTION WITH A BREACH OF PROVISIONS OF THIS PARAGRAPH IN ANY JUDICIAL PROCEEDING TO ENFORCE ARBITRATION AS PROVIDED IN THIS PARAGRAPH , THE ONLY ISSUES TO BE DETERMINED WILL BE THE EXISTENCE OF AN AGREEMENT TO ARBITRATE AND THE FAILURE OF YOU AND /OR THE KENMOVER TO COMPLY WITH THIS PARAGRAPH AND THOSE ISSUES WILL DETERMINE SUMMARILY BY THE COURT WITHOUT A JURY.YOU AND THE KENMOVER UNDERSTAND AND ACKNOWLEDGE THAT(1) ARBITRATION IS FINAL AND BINDING ON BOTH YOU AND KENMOVER (EXCEPT IN EVERY LIMITED CIRCUMSTANCES PROVIDED IN THE APPLICABLE ARBITRATION RULES (2) YOU AND KENMOVER ARE WAIVING THE RIGHT TO SEEK REMEDIES IN COURT,INCLUDING THE RIGHT TO A JUDGE OR JURY TRIAL .(3) DISCOVERY IN ARBITRATION PROCEEDINGS IS GENERALLY MORE LIMITED THAN AND DIFFERENT FROM, DISCOVERY PERMITTED IN COURT PROCEEDINGS (4) THE ARBITRATORS AWARD IS NOT REQUIRED TO INCLUDE FINDING OF FACT OR LEGAL REASONING ;AND (5) KENMOVER RIGHT TO APPEAL OR SEEK MODIFICATION OF THE RULINGS OR AWARDS OF THE ARBITRATOR (S) IS STRICTLY LIMITED.
THE ARBITRATOR (S) WILL MAKE ITS (THEIR) AWARD IN WRITING AND WILL INCLUDE THE RATIONAL FOR THE DECISION ,THE AWARD SHALL INCLUDE AN AMOUNT AWARE TO THE PREVAILING PARTY FOR REASONABLE ATTORNEYS’ FEES, AND EXPENSES OF THE ARBITRATOR (S) WILL BE FINAL AND BINDING UPON YOU AND KENMOVER
I HEREBY AUTHORIZE THE PICKUP OF HOUSEHOLD GOODS AS SET FORTH BY THE TERMS AND CONDITIONS OF THIS CONTRACT AND ANY ADDENDUM(S).